If you hold excellent interpersonal skills, love working with people and are target driven, a career in customer services and sales could be for you.
In Jersey, Rowlands works closely with a range of clients and you will find opportunities in this sector within telecommunications, banking, insurance and other commercial organisations.
Career progression in this sector is usually achieved through experience.
With our knowledge and experience we are ideally placed to help you develop your career in customer service and sales. We understand what employers are looking for and will connect you with the right opportunity; guiding you through every step of the application process and sharing our market knowledge and advice.
Customer Services and Sales jobs
Contract Full Time Hours
Sales Executive | 6 Month Contract
Joining this start-up business, you will be responsible for driving new sales opportunities and assisting with enquiries from new potential clients.This is an exciting time to join this company which is at the start of its journey, on a 6 month fixed term contract basis, with the potential to become permanent.Responsibilities will include:Sourcing new sales opportunities by conducting research and carefully targeting prospective customers via online methods, such as LinkedInArranging and conducting client pitches/product demos online and in personDrafting commercial proposals for new leads and existing customersManaging client relationships and contractsDelivering customer feedback and sales reports to the Director/product development team to ensure continual product improvementExperience and skills required:Minimum 3 years’ experience working within a similar roleConfident with cloud technology and the concept of web applicationsStrong written and verbal communication skillsEnthusiastic and proactive approach to tasksPrevious experience drafting and reviewing contractual client documents.If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email firstname.lastname@example.orgWe are an equal opportunity employer and value diversity at all times.View details
Temporary Full Time Hours
Temporary Customer Service Assistant
Our client is looking for an enthusiastic individual to temporarily join their team and provide assistance to customers during an exciting new project.As part of the friendly customer services team, you will provide customers with instructions following the roll-out of the new project, and answer any queries on this.Experience and skills required:Confident telephone mannerGood customer and commercial focusResilience and the ability to work under pressure and deal sensitively with customer concernsExcellent interpersonal skills with the ability to empathiseIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email email@example.comWe are an equal opportunity employer and value diversity at all times.View details
Permanent Full Time Hours
Private Client Insurance Broker
If you hold sales experience, financial services experience, or have worked with high-net worth individuals, this could be the next career opportunity for you! A highly regarded insurance provider is currently seeking an individual with strong communication skills to join their fast-growing private clients department, managing a portfolio of high net worth private clients and contributing to the continued growth strategy of the business.In this exciting role you will benefit from a competitive benefits package and be supported to study towards professional qualifications. If this sounds like the right career move for you, get in contact with us today!Responsibilities will include:Providing quotations and issuing new policies, adjustments and renewalsAssisting clients with their claimsActively seeking and identifying new business opportunitiesProviding day-to-day administration support to the ManagerEnsuring complaints are handled in a sensitive and helpful manner in accordance with company proceduresEstablishing and maintaining productive relationships with colleaguesEnsuring that all activities comply with regulatory and market standards and understand and adopt relevant company policy and procedures to ensure suitable records are held and maintained to audit standardsExperience and skills required:Ideally hold some previous insurance or sales experience working with high net worth individualsConfident and effective written and telephone communication skillsExcellent customer serviceAbility to plan, organise and prioritise your own workloadIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email firstname.lastname@example.orgWe are an equal opportunity employer and value diversity at all times.View details
Permanent Full Time Hours
Insurance Claims Handler
A leading insurance broker is looking for an enthusiastic individual with previous insurance experience to join their busy claims team.This is a great time to join this business which supports the local community through several sponsorships and partnerships and has exciting plans in place to continue to grow and develop.Experience and skills required:Previous experience working within insuranceProactive approach to tasks and wiling to learnAbility to multitask and prioritiseEither hold or willing to study towards a certificate in insuranceIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email email@example.comWe are an equal opportunity employer and value diversity at all times.View details
Permanent Full Time Hours
Senior Marketing and Technical Executive
This is an ideal opportunity for a motivated and organised individual, with excellent prioritisation and communication skills, looking to work in an organisation where you will you will be rewarded for your commitment and passion towards your work.You will be working in the marketing team and report to the Head of On-Site Experience. This dynamic role is responsible for managing website content through the company’s content management system (CMS).Responsibilities will include:Working closely with the Head of On-Site Experience and the Senior Marketing & Technical Executive to help maintain the mobile and desktop content on the websitesCreating briefs to further develop the content management system functionality and features (front and back end) for both technical and non-technical usersWorking with the Head of On-Site Experience to develop relevant processes and procedures for the marketing and commercial teams to ensure content is uploaded to the website in the correct format and in a timely mannerWorking on SEO to optimise all on-site pages with correct copy and formattingCreating bespoke pages to support marketing campaigns (operating within brand guidelines)Experience and skills required:Hold a Marketing Degree, CIM or similar qualificationAbility to work to tight deadlines and manage projects independentlyExcellent understanding of and passion for the beauty category and its marketing trendsAwareness of Google Analytics and willingness to learn moreUnderstanding of HTML is essentialIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email firstname.lastname@example.orgWe are an equal opportunity employer and value diversity at all times.View details
Permanent Full Time Hours
Commercial Insurance Manager
Act as a consultant and advisor in respect of all insurance matters in a well-established commercial organisation, where developing unique and value-for-money products, along with quality customer service is at the forefront of the business.Being part of their friendly and inclusive working environment, you can expect to be supported in reaching your full potential and rewarded for your dedication with a competitive benefits package.This commercial business is looking for a forward thinking individual, who has the ability to develop close working relationships with internal and external contacts, ideally with previous management experience within the insurance profession.Responsibilities will include:Actively managing the book of commercial customers, managing the day-to-day activities of the commercial insurance departmentAssisting the team in queries and assessing knowledge gaps whilst implementing training in order to fill such gapsPromoting the company and playing an active part in bringing in new businessEfficiently managing workloads, identifying any areas where efficiencies can be madeAttending regular client meetings to review and identify future needs and any change in riskExperience and skills required:Relevant insurance qualification or a practicing General Insurance Advisor, willing to undertake the relevant examinationsPrevious experience in a managerial role or a willingness to undertake additional trainingAbility to provide high impact performance feedback in order to aid business and personal development within the teamProven experience of generating and widening an already competitive marketA strategic awareness of industry rules and regulationsIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email email@example.comWe are an equal opportunity employer and value diversity at all times.View details
Thank you for the support you all have shown at Rowlands, literally top quality experience. You all made me feel privileged throughout the entire process. Keep up the incredible work.