If you hold excellent interpersonal skills, love working with people and are target driven, a career in customer services and sales could be for you. 

In Jersey, Rowlands works closely with a range of clients and you will find opportunities in this sector within telecommunications, banking, insurance and other commercial organisations. 

Career progression in this sector is usually achieved through experience.

With our knowledge and experience we are ideally placed to help you develop your career in customer service and sales. We understand what employers are looking for and will connect you with the right opportunity; guiding you through every step of the application process and sharing our market knowledge and advice.

Search for customer service and sales jobs below or speak to a member of our team today about how best we can support you.

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Customer Services and Sales jobs

Permanent Full Time Hours

Business Development Manager

Jersey

​Play an instrumental role in driving the sales strategy and performance of a dynamic commercial organisation.Working alongside the Head of Commercial, you will lead a team aiming to drive sales across all product categories, through the retention and growth of existing customers and development of new customers.You will act as a subject matter expert for a particular product category and contribute towards the continued success of this organisation.Responsibilities will include:Actively seeking business development opportunities​Participating in creating, negotiating and closing commercial agreements ​Delivering sales presentations to line managers and executives​Providing regular statistical analysis of customer sales and profitability, to help shape strategy​Assisting with annual sales strategy planning​Experience and skills required:Experience in a similar business development role​Previous management experience​Knowledge of the Channel Island market​Strategic thinker and excellent customer service skills​Clean driving licence​If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Permanent Full Time Hours

Director of Procurement

Jersey

​One of the largest wholesale distributors in Jersey have an exciting opportunity to join their Channel Island Sales leadership team, providing direction and leadership to all activity related procurement.Working at a strategic level with senior stakeholders, you will drive a progressive and collaborative team, providing new thinking and positively influencing system improvement and efficiency, working closely with and influencing both operational and sales teams. You will play a key part in driving this organisation’s continued success through buying activities and negotiating supplier rebates, managing the procurement team and monitoring key performance indicators.Responsibilities will include:Developing a centralised procurement programme which adds value to the organisation and aligns with Board objectives ​Overseeing supplier contract evaluation, negotiation and administration​​Providing assistance with the tendor process for specific large customer contractsSupporting the sales and marketing teams with category reviews, pricing and sales presentation materialsOverseeing the forecasting and budget holding of rebate and buying group incentives and also staff recruitmentReporting on performance and progress of key performance indicatorsExperience and skills required:Certified CIPS professional qualification​Extensive experience in procurement, sourcing and negotiating with suppliers, ideally within a commercial industry ​​Ability to work and deliver within tight deadlines​Excellent leadership skills and ability to motivate a teamExperience using financial, data analytics and inventory software​​If you’d like to find out more information about this opportunity, please call David Lemasney on 01534 626757 or email david@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Temporary Full Time Hours

Temporary Customer Service Assistant

Jersey

​​Our client is looking for an enthusiastic individual to temporarily join their team and provide assistance in this customer-facing role, on a 4-6 week contract.As part of the friendly customer services team, you will be a primary point of contact for customers, respond to queries and collect feedback. Some Saturday work may be required on a rota basis.This is a great opportunity to develop your confidence and gain experience dealing with customers.Responsibilities will include:Dealing with customer queries via telephone, email, and online chatCollaboratively working with various departments to respond to queries, process service applications and deliver services within set timescalesAccurately maintaining customer information on the databaseSupporting marketing campaigns and identifying new selling opportunitiesTaking payments over the phone and processing refunds for any cancellationsExperience and skills required:​Confident telephone mannerGood customer and commercial focusResilience and the ability to work under pressure and deal sensitively with customer concernsExcellent interpersonal skills with the ability to empathiseIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Permanent Full Time Hours

Commercial Insurance Administrator

Jersey

​Build the skills and experiences needed to move forward in your career, with an independently owned business where you will be supported to progress and provided with training, to achieve your career ambitions.Supporting the commercial insurance team, you will promote products to current and prospective customers, and also assist with the renewals process.Joining a friendly and inclusive working environment, you will be provided with learning and development opportunities, in order to achieve your full potential.Responsibilities will include:Assisting with queries from new and existing customers​Performing day to day administrative duties​Identifying new business opportunities​​Ensuring renewal invitations are sent out within deadlinesPreparing and issuing documentation in a timely and accurate manner​Experience and skills required:Ideally hold previous experience working in an office or sales environment​Minimum grade 4 or C in GCSE English and Maths (or equivalent) ​Enthusiastic and willing to learn​Ability to prioritise and manage deadlines​Willingness to study towards professional qualifications​If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Permanent Full Time Hours

Sales Account Manager

Jersey

​Join a premier financial services provider in a management role, where you will play a key role in identifying new business development opportunities with new and existing clients.Working in a friendly and inclusive working environment, this is a great opportunity for you to develop your career with a company which is driven to provide innovative products and places customer service at the forefront.Responsibilities will include:​Meeting with new and existing clients to discuss potential business opportunities Documenting and sharing market data and customer feedback with directors of the businessDeveloping and promoting the firm’s brand and reputation Executing the business strategy, as communicated by senior managementPlaying an active role in product developmentExperience and skills required:Previous experience within a sales environment ​Strong relationship building skills​Excellent time management skills and ability to manage deadlines​Ability to work well within a team and independently using own initiative​Must have a current and valid driving licence​If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Permanent Full Time Hours

Operations Manager

Jersey

​Play a key role in the continued success of a local business, managing the day-to-day operations of the stores across the island.Within this role, you will review performance, oversee the maintenance of the stores, have people management responsibilities and assist with marketing campaigns.This would be a great opportunity for an individual with previous retail or hospitality experience looking for a new role, or an enthusiastic individual with previous people management experience looking for a new challenge. Flexible working can be considered.Responsibilities will include:Delivering the annual budget and reviewing performance​Leading on HR matters, with support ​from consultants and directorsReviewing customer satisfaction​Managing​ ongoing maintenance work across storesCoordinating the marketing strategy and acting as the local lead for delivering visual merchandising and marketing projectsExperience and skills required:Ideally have previous retail or hospitality experience ​​Strong written and verbal communication skillsPrevious people management experience would be an advantage​Excellent organisational and time management skills​If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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​Thank you for the support you all have shown at Rowlands, literally top quality experience. You all made me feel privileged throughout the entire process. Keep up the incredible work.

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