Customer Services and Sales jobs in Jersey

Permanent Full Time Hours

Sales and Business Development Officer

Jersey

​Join this start-up business and be responsible for driving new sales opportunities and assisting with enquiries from new potential clients.This is an exciting time to join this company which is at the start of its journey.Responsibilities will include:Sourcing new sales opportunities by conducting research and carefully targeting prospective customers via online methods, such as LinkedInArranging and conducting client pitches/product demos online and in personDrafting commercial proposals for new leads and existing customersManaging client relationships and contractsDelivering customer feedback and sales reports to the Director/product development team to ensure continual product improvementExperience and skills required:Minimum 3 years’ experience working within a similar roleConfident with Cloud technology and the concept of web applicationsStrong written and verbal communication skillsEnthusiastic and proactive approach to tasksPrevious experience drafting and reviewing contractual client documentsIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

Client Communications Administrator

Jersey

​Be part of a rapidly growing fast-paced team, where you will have the opportunity to regularly interact with clients and colleagues on a daily basis, ensuring no two days are ever the same.As an Administrator, you will be responsible for the efficient and timely processing of all communications in relation to participants of employee benefit schemes, international pension plans, deferred compensation schemes and family benefit trusts.If you’re seeking a new challenge within a customer focused environment and have confident communication skills, this could be the opportunity for you!Responsibilities will include:Answering/investigating queries from participants via telephone, online and email Referring live FX deals Maintaining member details on core systems via requests Logging and monitoring call details on the task allocation system Dealing with member complaints in a timely mannerTargeting exiting participants and offering alternative productsExperience and skills required:Previous call centre experienceExcellent telephone skills, including previous experience dealing with difficult callsEducated to A level standard (or equivalent) High level of accuracy and attention to detail Previous administration experience (ideally within employee benefits) would be an advantageIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

Claims Team Leader

Jersey

​Play a key role in the continuing success of the claims function of a leading commercial business, supporting the Head of Claims Service to manage and lead the claims team in Jersey to deliver excellence and efficiency in claims handling.This is a great time to join this business which supports the local community through several sponsorships and partnerships and has exciting plans in place to continue to grow and develop.Responsibilities will include:Overseeing all aspects of the operation of the claims team to ensure service delivery targets are met Acting as line Manager, including responsibility for managing behaviours and absence, including sickness and holidays Coaching and giving guidance on the delivery of a market leading customer experienceDeveloping strong business relationships internally and externally Supporting and encouraging change initiatives  Experience and skills required:Previous management and leadership experience in a customer focused environmentStrong customer service skills Good time management and organisational skills Team player If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

Insurance Claims Handler

Jersey

​A leading insurance broker is looking for an enthusiastic individual with previous insurance experience to join their busy claims team.This is a great time to join this business which supports the local community through several sponsorships and partnerships and has exciting plans in place to continue to grow and develop.Experience and skills required:Previous experience working within insuranceProactive approach to tasks and wiling to learnAbility to multitask and prioritiseEither hold or willing to study towards a certificate in insuranceIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

Senior Marketing and Technical Executive

Jersey

​This is an ideal opportunity for a motivated and organised individual, with excellent prioritisation and communication skills, looking to work in an organisation where you will you will be rewarded for your commitment and passion towards your work.You will be working in the marketing team and report to the Head of On-Site Experience. This dynamic role is responsible for managing website content through the company’s content management system (CMS).Responsibilities will include:Working closely with the Head of On-Site Experience and the Senior Marketing & Technical Executive to help maintain the mobile and desktop content on the websitesCreating briefs to further develop the content management system functionality and features (front and back end) for both technical and non-technical usersWorking with the Head of On-Site Experience to develop relevant processes and procedures for the marketing and commercial teams to ensure content is uploaded to the website in the correct format and in a timely mannerWorking on SEO to optimise all on-site pages with correct copy and formattingCreating bespoke pages to support marketing campaigns (operating within brand guidelines)Experience and skills required:Hold a Marketing Degree, CIM or similar qualificationAbility to work to tight deadlines and manage projects independentlyExcellent understanding of and passion for the beauty category and its marketing trendsAwareness of Google Analytics and willingness to learn moreUnderstanding of HTML is essentialIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

Commercial Insurance Manager

Jersey

Act as a consultant and advisor in respect of all insurance matters in a well-established commercial organisation, where developing unique and value-for-money products, along with quality customer service is at the forefront of the business.Being part of their friendly and inclusive working environment, you can expect to be supported in reaching your full potential and rewarded for your dedication with a competitive benefits package.This commercial business is looking for a forward thinking individual, who has the ability to develop close working relationships with internal and external contacts, ideally with previous management experience within the insurance profession.Responsibilities will include:Actively managing the book of commercial customers, managing the day-to-day activities of the commercial insurance departmentAssisting the team in queries and assessing knowledge gaps whilst implementing training in order to fill such gapsPromoting the company and playing an active part in bringing in new businessEfficiently managing workloads, identifying any areas where efficiencies can be madeAttending regular client meetings to review and identify future needs and any change in riskExperience and skills required:Relevant insurance qualification or a practicing General Insurance Advisor, willing to undertake the relevant examinationsPrevious experience in a managerial role or a willingness to undertake additional trainingAbility to provide high impact performance feedback in order to aid business and personal development within the teamProven experience of generating and widening an already competitive marketA strategic awareness of industry rules and regulationsIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.