IT jobs in Jersey

Permanent Full Time Hours

IT Learning and Change Facilitator

Jersey

​Joining the IT team in an award-winning banking and investment firm, you will collaborate with the learning and development team to develop and implement IT learning interventions globally across the business.This is a great opportunity for an individual with excellent presentation skills and previous experience delivering IT software training, to join a company which highly values the talent of their employees and will provide rewarding career opportunities.Responsibilities will include:Preparing for the implementation of all IT learning interventions by ensuring content is updated and logistical needs are taken care ofDelivering learning interventions and creating opportunities for learners to apply their new knowledge, reviewing productivity with line managers to analyse the success and suggest potential improvements Identifying learning needs of the group and developing learning interventions to target theseEvaluating and assessing learning interventions, gaining feedback  Keeping up to date with changes to learning intervention content in the industry and updating as required Marketing and providing advice on all learning interventions available across all delivery channelsContinuously developing and improving the coaching capabilities of team learnersExperience and skills required:Previous experience delivering software training to stakeholders on new technologies and systems on a one-to-one basis and in a classroom styleIdeally hold a relevant professional diploma in information technology Facilitation and ‘Train the Trainer’ type qualifications would be an advantageA sound knowledge base within the IT technology landscapeBackground of Agile coaching would be advantageous  If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

IT Service Management Lead

Jersey

​An award-winning banking and investment firm is seeking an experienced IT professional to oversee the quality of services across business lines and provide strategic input in to IT strategy decisions.This is a great opportunity to join a company which offers a progressive working environment where people and values drive their continued success and support their growth strategy.Responsibilities will include:Defining and driving service expectations, identifying client needs to ensure a consistent client experience across markets Partnering with and providing direction to the group, managing incidents occurring from third party services and reviewing vendor agreements Reviewing solutions and processes to ensure they are fit for purpose, assessing application health and reviewing key incidents Maintaining related technology vendor section criteria, ensuring alignment with the group technology plan Providing information on toolbox implementation and performing service analysis trends to identify which toolboxes are performing most efficientlyPerforming cost and performance analysis on services and tracking business value and usage to verify whether solutions are fit for purposeExperience and skills required:Hold a degree in Information Studies or Information Technology Hold a relevant professional IT qualification or professional memberships Proven application of service management processes and frameworks Previous experience in leading service management processes for large and diverse portfolios Knowledge of Cloud services and proven knowledge and application of ITSM practices If you’d like to find out more information about this opportunity, please call Sue Pallot on 01534 626711 or email sue@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

IT Service Desk Analyst

Jersey

​An ambitious and friendly global information services team in a leading organisation is looking for an enthusiastic Service Desk Analyst to join their team and work in an environment where you will find a genuine sense of belonging, and a strong commitment to helping you to excel and reach your full potential.In this role you will act as first point of contact for technical support for teams across the business globally and have the opportunity to develop a range of IT experience, operating on a weekly shift rotation basis between various IT areas, covering core hours of 8am to 6pm.If you are ready for a new challenge, have a passion for IT and are looking to grow your career in the different areas of IT, we would like to hear from you.Responsibilities will include:Providing first point of contact for technical support on all IT related service requests and incidents via telephone and email Administering user account creation, amendments and deletion for a range of IT systems Providing first line IT support and assisting with second line support where possible, working collaboratively with senior team members to resolve issues Utilising the ticket logging system to provide up to date and detailed information to allow for regular reporting and trend analysis of incidents Creating and maintaining user support documentation for all supported technologiesOccasionally travelling to other offices to deliver support Experience and skills required:Minimum 1 years’ experience in a professional services environment  An understanding of the main Microsoft applications and Windows 10 Highly motivated and the ability to work independentlyAbility to work in a continuously evolving and fast-paced environmentBasic understanding of Active Directory, Windows Server, Citrix and Cisco Call Manager, would be an advantage but is not essential If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

Quality Engineering Analyst | IT

Jersey

​Contribute to the success of a forward thinking and innovative international wealth management organisation, partnering across business lines to ensure all IT requirements of the business are met.Working within a collaborative and high performing team, you will be responsible for quality assurance testing and executing changes to applications. This is a great opportunity to join a company committed to ensuring their employees thrive and communities prosper.Responsibilities will include:Contributing to project/programme test strategies and plans and ensuring quality engineering practices are adoptedProviding feedback on the quality of IT deliverables and escalating any quality issues Creating and executing test cases for assigned programmes/projects through the application life cycle Partnering with IT and assigned business lines to test new or existing software to ensure requirements are met Documenting test scopes, including writing detailed test scripts and test plansExperience and skills required:Previous experience in a similar role, including previous test case design or non-functional testing Experience working with various frameworks such as Agile or Iterative Waterfall Software Development life cycle High level of accuracy and attention to detail Good time management and prioritisation skillsAbility to work well within a team and independently using own initiativeIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

Senior Risk Associate | Technology

Jersey

​A great opportunity to join a global advisory firm, where you will support the risk team in delivering an effective information protection service and managing the firm’s data protection and technology risk policy. This is a fantastic opportunity to be part of a small team, offering an attractive remuneration package including competitive salary, annual leave along with opportunities to develop your individual talents.Working within an open plan environment which fosters a friendly and relaxed atmosphere, this organisation ensures a strong network between different business lines whilst providing a comfortable and inspiring place to work.Responsibilities will include:Implementing and monitoring the firm’s information protection policy and promoting awareness of information protection risks to the business Advising business units and client engagement teams on data protection risk assessments and implementing mitigating controls Investigating and evaluating potential data breaches, escalated by the UK data loss team Monitoring regulatory developments and completing regulatory returnsManaging data subject access requests and queriesMaintaining documentation relating to data protection compliance activities, undertaking business monitoring and preparing management reports Experience and skills required:Good project management skills Ability to analyse and understand business processes and risks  Proactive, self-motivated and ability to take responsibility for own work Good IT skills and comfortable using new applications Excellent interpersonal and relationship building skills If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.