IT jobs in Jersey

Permanent Full Time Hours

Senior IT Engineer

Jersey

​Progress your career in an award-winning bank with a strong global presence, which places a huge value on the talent of their employees in driving their continued success and supporting their growth strategy.Providing both onsite and technical support to a rapidly growing customer base, you will use your technical expertise to deliver solutions to both technical and non-technical end users, on a wide range of technologies, providing updates on the progress of logged tickets.This is a great opportunity to join a company which will encourage you to reach your full potential, achieve ambitious goals and also celebrate success.Responsibilities will include:Logging, tracking and escalating incidents and requests on behalf of users and keeping them updated with the progress of their ticketsResearching and analysing significant IT issuesTroubleshooting, diagnosing and resolving technical customer issues and equipment Keeping up to date with new and emerging technology trends Updating process documentation and providing staff training Assisting with projects to identify potential ways to improve current processesExperience and skills required:Hold a relevant IT professional qualification Previous experience with systems such as Azure Cloud, Active Directory, Windows, Office 365 and Citrix Minimum 5 years’ experience in an IT support environmentExcellent problem solving skills Good time management and prioritisation skills  If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

Information Development Manager

Jersey

​Play a vital role in the information management team, creating value and making a difference to this fast-paced innovative global group.Within this role, you will deliver exceptional service to the team and wider colleagues and also be a role model for all of the staff across the business. You will be stretched to develop your skills whilst having fun along the way.This role will bring new challenges every day and you will need to use your excellent organisational and communication skills to build strong relationships across the business and instil trust through honesty, integrity and sincerity.Responsibilities will include:Overseeing data warehouse development and support Supporting data integrationPreparing reports and analytics Ensuring a quality service is delivered at all timesExperience and skills required:Previous experience in a similar role, ideally within financial services Ideally hold a relevant professional qualification Ability to work well within a teamExcellent organisational skills and attention to detail If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

IT Assistant

Jersey

​Are you considering a career in IT? We have a fantastic opportunity to kick start your career with an independent and forward-thinking business which is strongly committed to retaining and developing their employees.Under the direction of the Technology Services Delivery Manager, you will act as the first point of contact for employees seeking technical assistance and perform remote troubleshooting to determine the best solution, based on the issue and details provided by the customer.Responsibilities will include:Logging support tickets and providing basic solutions, escalating where necessaryReviewing and updating helpdesk-related support documentationMonitoring support calls and identify ‘hot spots’ in relation to IT systems and infrastructure, reporting these as required Setting up new user accounts and managing user administration for systems Supporting the delivery of IT related training for new and current staff Experience and skills required:Good academic background Willingness to study towards a professional IT qualification Excellent written and verbal communication skillsStrong time management skills and the ability to prioritise workloads Proactive and enthusiastic approach to tasks If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

Network and Communications Engineer

Jersey

​Progress your career with this established IT services company, providing 1st and 2nd line support to an ever increasing and varied customer base.Using your IT knowledge and troubleshooting skills, you will strive to always deliver the highest levels of client service and in return, whilst also undertaking training to learn more about network and communication systems and protocols.As a Network and Communications Engineer, you will be part of a support rota and occasionally be required to do some out of hours support.Responsibilities will include:Assisting with any network issues, routing, switching, firewalls etc. across multi-vendor equipment Responding to reported client problemsWorking collaboratively with other departments to resolve queries, as required Ensuring a quality service is provided at all times to clients Experience and skills required:Minimum 2 years’ experience in a similar role Good knowledge and experience of Cisco networking devices Basic firewalling and internet troubleshooting knowledgeExcellent analytical and problem-solving skills Willingness to continually learn and develop If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

Permanent Full Time Hours

IT Analyst

Jersey

​Achieve your highest potential and be part of an award-winning service in a banking and investment firm with a strong global presence, where they place huge value on the talent of their employees in driving their continued success and supporting their growth strategy.You will help to guide the clarification of the business' IT requirements, through collaboration with the business stakeholders, and work within the feature team to ensure these are delivered effectively.Responsibilities will include:Prioritising and planning work activities, including understanding user needs and finding potential technology solutionsHelping to clear and manage backlog itemsProviding regular test feedback and participating in the development of the testing approachCollaborating with the feature team to ensure stories are delivered effectively and quality standards are adhered toWorking with developers, testers and the user experience team to ensure objectives are alignedExperience and skills required:Ideally hold a degree or diploma in IT and Computer SciencesSound level of experience in business analysis and designPrevious project management experienceGood research and analytical skillsIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.