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Posted 11 days ago

Work within an international workforce and help maintain an award-winning service in a banking and investment firm, where you will be encouraged and supported to reach your full potential and achieve your career ambitions.

Within this role you will collaboratively work with your team to provide a first line of support to Relationship Managers and ensure an exceptional client experience is delivered. You will also ensure a high level of integrity is maintained, whilst complying with regulatory requirements.

This company encourages and helps their employees to develop to their full potential, achieving their ambitious goals and celebrating their success.

Responsibilities will include:

  • Supporting Relationship Managers with applications for account openings, registrations for internet banking and investigating payments

  • Assisting with the on-boarding of new clients 

  • Responding to customer enquiries and requests 

  • Acting as a point of escalation for any issues

  • Identifying possible sales opportunities and generating new business for the company

Experience and skills required:

  • Minimum 3 years’ banking experience and previous exposure to compliance

  • Strong communication and interpersonal skills

  • Good time management and prioritisation skills 

  • Commitment to delivering a quality customer service 

  • Ability to work well within a team and independently using own initiative 

If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

We are an equal opportunity employer and value diversity at all times.