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Posted 22 days ago

Join the operations team and play a key role in the success of a global professional services business where everyone is valued and supported to reach their full potential.

Reporting to the Operations Manager, you will help to identify and implement process updates to improve internal business operations processes. You will also undertake reporting on key performance indicators and data analytics that drive performance of each service line in the fiduciary business

Ideally, you will be an analytical thinker, have a proactive approach to tasks and the ability to work within a team and also independently using own initiative

Responsibilities will include:

  • Collaboratively working on the development and implementation of company policies and procedures ​

  • Helping to gather, identify and analyse business requirements ​

  • ​Developing business processes and data analysis techniques

  • Supporting the roll out of any system changes​ and managing the client servicing portal

  • Identifying potential process improvements to improve client experience​

Experience and skills required:

  • Experience using ViewPoint or a similar entity administration system​

  • Ability to build and manage strong working relationships ​

  • Excellent organisational skills​

  • Good attention to detail and business analysis skills ​

  • ​SQL and HTML5 code experience would be an advantage, but is not essential

If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

We are an equal opportunity employer and value diversity at all times.