Progress your career with this established IT services company, providing 1st and 2nd line support to an ever increasing and varied customer base.
Using your IT knowledge and troubleshooting skills, you will strive to always deliver the highest levels of client service and in return, whilst also undertaking training to learn more about network and communication systems and protocols.
As a Network and Communications Engineer, you will be part of a support rota and occasionally be required to do some out of hours support.
Responsibilities will include:
Assisting with any network issues, routing, switching, firewalls etc. across multi-vendor equipment
Responding to reported client problems
Working collaboratively with other departments to resolve queries, as required
Ensuring a quality service is provided at all times to clients
Experience and skills required:
Minimum 2 years’ experience in a similar role
Good knowledge and experience of Cisco networking devices
Basic firewalling and internet troubleshooting knowledge
Excellent analytical and problem-solving skills
Willingness to continually learn and develop
We are an equal opportunity employer and value diversity at all times.