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Posted about 2 months ago

​A unique opportunity to join a successful global retailer, which continues to grow and innovate in their area of expertise.

Reporting to Head of User Experience (UX) you will be responsible for ensuring the digital platform is user-friendly and delivers a best-in-class experience, helping to change the way consumers experience their products online.

Responsibilities will include:

  • Working closely with the technical development team to ensure all deployed IT projects are user-friendly

  • Ensuring objectives are aligned with business goals, expectations and budget 

  • Overseeing the development of cross-device interaction designs, wireframes and prototypes to support best in class user experience across the digital platform 

  • Delivering presentations to key stakeholders to define a roadmap for user express across the digital platform 

  • Monitoring and evaluating user experience of the site through Google Analytics and proactively identifying opportunities for improvements

  • Managing relationships with software vendors

Experience and skills required:

  • Ability to demonstrate a passion for online retail and developments within online retail 

  • Minimum 5 years’ experience working within a fast-paced digital environment 

  • Confident with Google Analytics and willing to learn how to use Content Square 

  • Previous people management experience, including managing a team of UX Designers 

  • Expertise in user experience design process, techniques and methodologies, leading best practice within a lean Agile development environment

If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email

We are an equal opportunity employer and value diversity at all times.