Provide a high quality first line IT service desk support service to global staff within this leading professional services provider.
This is an exciting career opportunity for an enthusiastic individual to join a company which proactively encourages their staff to meet their full potential, and plays an active role in the local community, whilst offering a flexible working policy.
Responsibilities will include:
Assisting with IT queries relating to password resets, general queries, software/application patching and setting up new equipment
Ensuring all IT security policies are adhered to
Updating IT documentation as required
Providing on call support for business-critical issues
Assisting with technology inductions and updating access and file permission logs
Experience and skills required:
Good working knowledge of Windows 10 and Microsoft Office 365
ITIL experience
Knowledge of Active Directory, Azure Cloud Services, Endpoint management and Intune
Excellent client service skills
Professional and positive approach to tasks
If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk
We are an equal opportunity employer and value diversity at all times.