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Posted 24 days ago

  • Sector: IT
  • Job Ref: 40316

A rewarding career opportunity within a leading independent offshore bank and trust company, whose entrepreneurial spirit and unrelenting focus on clients’ needs, is at the heart of everything they do.

Using your skills and knowledge gained from previous IT support experience, you will provide a quality IT support service to the business, responding to logged incidents and providing expert technical advice.

Responsibilities will include:

  • Responding to service management incidents and requests and resolving logged incidents/tickets 

  • Building strong working relationships with vendors, suppliers and the business

  • Providing hardware, software and network support  

  • Updating and maintaining policies and procedures documentation  

  • Maintaining an in-depth knowledge of necessary technical specialism’s and providing expert advice 

Experience and skills required:

  • Minimum 3 years’ experience in a similar role 

  • Ability to prioritise and manage multiple tasks 

  • Excellent written and verbal communication skills

  • Strong technical knowledge of server and desktop infrastructure and telephony and messaging solutions 

  • Hold a relevant professional IT qualification 

If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

We are an equal opportunity employer and value diversity at all times.