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Posted 11 months ago

  • Sector: IT
  • Job Ref: 38768

​An exciting IT opportunity to work for an innovative and entrepreneurial business as part of a growing IT team.

Working closely with the IT Director, this is a broad role that will support the business with second and third line support, as well as developing and delivering IT improvement projects across the company’s native cloud infrastructure.

With significant potential for professional growth, if you are looking for a challenging and fast-paced environment as well as the opportunity to work across a range of different technologies this role could be the ideal role for you.

Responsibilities will include:

  • Service line support for group IT issues via on site or remote diagnostics

  • Configuration of new hardware as needed to support new joiners

  • Performing root cause analysis and mitigation planning based on reported issues

  • Oversight of patching, updates and vulnerability management across all group systems

  • Reporting on ITIL/ITSM activity

  • ITIL process review, design and implementation

  • Providing aid in the design and roll out of new and upgraded group systems across best of breed cloud architecture

Experience and skills required:

  • Experience in first and second line support, including service desk and the management of incident response essential

  • A qualification in CompTIA Network+ or similar desirable

  • Solid understanding of networks

  • Knowledge of Microsoft Windows administration including Active Directory, Group Policy, and other general administration essential

If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email

We are an equal opportunity employer and value diversity at all times.