Play a key role in the continuing success of the claims function of a leading commercial business, leading the claims team in Jersey and ensuring an excellent customer service is provided.
In this managerial role you will oversee all operational aspects of the claims team, reviewing service delivery and measuring performance against targets.
This is a great time to join this business which supports the local community through several sponsorships and partnerships and has exciting plans in place to continue to grow and develop.
Responsibilities will include:
Acting as a line manager for team members, including managing performance and absence
Supporting and encouraging change initiatives through identifying opportunities to increase efficiency
Developing strong working relationships with colleagues and third party providers
Reviewing performance and service delivery targets
Coaching and providing guidance
Experience and skills required:
Previous team management or leadership experience
Experience in claims handling
Strong customer service and communication skills
Excellent time management and prioritisation tasks
Proactive approach to tasks
If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk
We are an equal opportunity employer and value diversity at all times.