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Posted about 1 month ago

Lead and develop the operational strategy for a growing funds and corporate services provider and oversee improvements to controls, technology and scale in the administration function.

As Head of Client Operations, you will contribute to the overall strategy and growth of the group and support the change function to develop effective engagement strategies to deliver transformation programmes and business platforms, designed to aid growth and client experience.

This is a rewarding career opportunity where you will deliver a high standard of excellence and ensure services are delivered in line with the group’s values and behaviours. This role can be based in Jersey or London.

Responsibilities will include:

  • Developing and upholding a strong commercial and compliant culture through taking ownership of processes and procedures​

  • Working with the Group Head of Technology and Change to design and implement optimal solutions to help advance the operating model​

  • Providing operational performance reports to stakeholders

  • Overseeing the design and implementation of a business platforms strategy involving the global deployment and ongoing maintenance of key business platforms​

Experience and skills required:

  • Previous experience in a similar role​

  • ​Excellent leadership and motivational skills

  • ​Ability to work with multiple deadlines and have a strong commitment to client service excellence

  • ​Strong analytical skills and attention to detail

If you’d like to find out more information about this opportunity, please call Georgina Moehle on 01534 626762 or email georgina@rowlands.co.uk

We are an equal opportunity employer and value diversity at all times.