Analyst jobs

Permanent Full Time Hours

IT Administrator

Jersey

​Join a forward thinking and successful funds services organisation where you will be continually supported with the necessary tools and training needed for you to reach your career ambitions.Working within the information technology team, you will provide user support, ensuring requests and logged incidents regarding the organisation’s business systems are resolved in a complete and timely manner.​This is a key role working within the organisation’s head office. This would be a great career opportunity for a proactive individual with previous experience within a technical role, the ability to learn new systems quickly and the desire to find a role which will enable them to add value to a dynamic and successful organisation.Responsibilities will include:Providing 1st line support for user requests and incidents, escalating where requiredManaging user administration on business systems and directoriesAssisting with infrastructure related matters, such as desktop and device management​Providing 2nd line business system support​ and assisting with queries​Experience and skills required:Excellent written and verbal communication skills​Confident Microsoft Office user​Strong time management skills and ability to prioritise workload​Previous experience in a technical environment ​If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Permanent Full Time Hours

Business Application Support Analyst | IT

Jersey

​Are you considering taking the next step in your IT career? The leading Channel Island’s regulator is currently looking for an IT professional to provide operational support to their team.This is an exciting career opportunity to work in a fast-moving environment, providing operational applications support, troubleshooting user issues and assisting with software deployments.If you have previous IT systems, a proactive approach to problem solving and an analytical approach to problem solving, we would like to hear from you.Responsibilities will include:Acting as technical lead for the business application team and providing technical support​Working collaboratively with IT service providers to diagnose and resolve problems​Building strong user relationships​Assisting internal and external developers with the development, enhancement and testing of business applications and issue resolution​Creating and providing training to staff on new and updated systems​Experience and skills required:Minimum 3 years’ experience within an information systems and technology environment​Hold relevant Microsoft qualifications and have an understanding of Microsoft Cloud Platform systems​​Understand ITIL Foundation level and service transitionKnowledge of change management processes and delivery lifecycles​Excellent communication and problem solving skills​If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Permanent Full Time Hours

Operations Analyst

Jersey

Join the operations team and play a key role in the success of a global professional services business where everyone is valued and supported to reach their full potential.Reporting to the Operations Manager, you will help to identify and implement process updates to improve internal business operations processes. You will also undertake reporting on key performance indicators and data analytics that drive performance of each service line in the fiduciary businessIdeally, you will be an analytical thinker, have a proactive approach to tasks and the ability to work within a team and also independently using own initiativeResponsibilities will include:Collaboratively working on the development and implementation of company policies and procedures ​Helping to gather, identify and analyse business requirements ​​Developing business processes and data analysis techniquesSupporting the roll out of any system changes​ and managing the client servicing portalIdentifying potential process improvements to improve client experience​Experience and skills required:Experience using ViewPoint or a similar entity administration system​Ability to build and manage strong working relationships ​Excellent organisational skills​Good attention to detail and business analysis skills ​​SQL and HTML5 code experience would be an advantage, but is not essentialIf you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Permanent Full Time Hours

IT Administrator

Jersey

​Reach your potential and enjoy a progressive IT career, providing first and second line IT support within a leading, multi-jurisdictional financial services provider.As part of a small and dedicated team, you will ensure a high level of customer service is provided across a diverse range of applications and technologies.Committed to training and developing their employees, you will be encouraged and supported to reach your full potential. This role will form part of an ‘on call’ rota.Responsibilities will include:Ensuring all requests for support are logged and dealt with, escalating when necessary​Undertaking patch testing for the server, manually patching parts of the server estate and reviewing patch cycles​​Providing support for all office and desktop hardware, including telephonesSetting up new user accounts and managing the user administration for systems​Providing welcome training for new employees and supporting the organisation of training for staffExperience and skills required:Good academic background​Willing to study towards an IT qualification​A good understanding of Microsoft Windows and Microsoft Office​High level of accuracy and attention to detail​Ability to manage and prioritise multiple tasks​If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Permanent Full Time Hours

IT Network and Security Manager

Jersey

​Collaboratively work with colleagues in a hands-on technical role, delivering technical support across multiple jurisdictions and ensuring an excellent customer service is delivered at all times.You will provide support for a wide range of on-premises and cloud infrastructure and act as second/third line of internal support for any infrastructure issues.Ideally, you will have an interest in the ever-changing environment of network and security infrastructure services, particularly cloud computing and be comfortable working in a fast-paced environment.Responsibilities will include:Delivering IT support services to service level agreements and documenting processes​Identifying opportunities to improve processes to meet business and user needs​Monitoring the performance of network and security resources and monitoring customer feedback​Defining the company’s network and security strategy, ensuring it aligns with wider priorities ​Creating the roadmaps detailing network and security-led change​Experience and skills required:Minimum 10 years IT experience​Experience using technologies such as Cisco, Aruba wireless services, Microsoft security systems and telephony services​Excellent project management skills​​Up to date knowledge of industry standards and best practice in network and securityHigh level problem solving skills​If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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Permanent Full Time Hours

IT Solution Architect

Jersey

​As a key member of the technology and change team in a dynamic and forward-thinking financial services provider, you will support the implementation of systems in response to business needs.In this role you will work with the change team to gather business system requirements, assess the current software systems and design new enterprise applications, with a focus on the Microsoft PowerApps platform.This is a key role in the group where you will collaborate with the Enterprise Architect to design and deliver new services to clients and also internal users, including delivering improved workflows in order to increase group efficiency.Responsibilities will include:Assisting with the designing and solutions for new projects and IT applications​Discussing and implementing system enhancements​Working with change and technology teams to understand requirements and define solution architectures ​Ensuring solution designs align with and support the wider enterprise architectures ​Building strong working relationships with third party suppliers to support product selection and ongoing change​Experience and skills required:​Previous experience of architecture concepts and design and solution documentation and requirements gatheringGood knowledge of Microsoft PowerApps platform and Azure​Awareness of software development lifecycles​​Excellent problem solving skillsAbility to manage multiple deadlines and projects ​If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.ukWe are an equal opportunity employer and value diversity at all times.

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