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    jobs@rowlands.co.uk

    Temporary Service Desk Agent

    A shift based role from 8am to 10pm on rotation working with customers to offer an excellent support service. This is a great opportunity to work within a global company at the forefront of technological innovation until 31st December 2018.

    Main duties:

    • Receiving, categorising, logging and retaining ownership of customer service incidents and service requests
    • Acting as a point of contact for Channel Island customers

    Skills, knowledge and expertise required:

    • Experience in front line customer services or contact centre operations within the IT Services or Telco industries is desirable
    • Basic understanding of IT and Networking communications
    • Foundation ITIL qualification is also desirable

    If you'd like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

    We are an equal opportunity employer and value diversity at all times.

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    Temporary Service Desk Agent
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