Service Desk Agent
A great opportunity to progress in a customer focused IT support career if you thrive in a fast paced environment, joining a global technology business providing support on a 24/7 shift basis.
Key responsibilities will include:
- Logging and managing global service incidents
- Passing on service requests to the relevant group
- Ensuring a high level of customer service is provided
Skills and experience required:
- Previous experience in customer service or in a call centre
- Excellent communication skills
- Basic understanding of IT & Network communications
- Previous experience in incident resolution
If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email email@example.com
We are an equal opportunity employer and value diversity at all times.