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  • Service Desk Agent

    A great opportunity to progress in a customer focused IT support career if you thrive in a fast paced environment, joining a global technology business providing support on a 24/7 shift basis.

    Key responsibilities will include:

    • Logging and managing global service incidents
    • Passing on service requests to the relevant group
    • Ensuring a high level of customer service is provided

    Skills and experience required:

    • Previous experience in customer service or in a call centre
    • Excellent communication skills
    • Basic understanding of IT & Network communications
    • Previous experience in incident resolution

    If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

    We are an equal opportunity employer and value diversity at all times.

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