Your favourite jobs

Submit your CV

  • Accepted file types: pdf, doc, docx.
    Allowed file types are PDF, DOC and DOCX. Maximum file size 5mb.
  • By submitting this form, you agree to the Terms of Service and Privacy Policy, including Cookie Use.
  • Job Alerts Call Icon Call Icon
    • IT
    • Jersey
    • Full Time
    • Ref: 36266

    Senior Service Desk Analyst

    If you have previous service desk experience, we have an excellent opportunity for you to join the IT team in an established provider of professional services.

    Key responsibilities:

    • Providing hardware and software support locally and across multiple jurisdictions
    • First point of contact for all support or service calls
    • Managing calls in accordance to service desk processes and procedures
    • Providing support and set up for presentations, video conferencing and telephone conferencing both on and off site
    • Day-to-day supervision of team members

    What we’re looking for:

    • Minimum 2 years’ experience in a similar role
    • Experience supervising staff
    • Experience in Microsoft Office and Windows 10 based operating systems
    • Excellent interpersonal and communication skills
    • Good time management skills

    If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

    We are an equal opportunity employer and value diversity at all times.

    Related Jobs

    Systems Automation Developer

    You will work within the global transformation team of this wealth management business and be involved in automating and improving existing business, operational processes and building new digital processes.

    Full Time
    Ref: 36393

    Senior IT Analyst

    You will hold a strong analytical mindset and provide multi jurisdictional group software support and keep up to date with emerging innovation and creative IT solutions which can make a difference to the firm.

    Full Time
    Ref: 36383

    Head of Client Experience

    A great role within a global provider of banking and financial services, you will develop, lead and implement a customer experience strategy, roadmap, governance frameworks and standards to transform the client experience.

    Full Time
    Ref: 36362

    IT Consultant

    As an IT Consultant you will support all logical access management activities across the business, from onboarding to leaver requests, performing hardware maintenance and performing first response to repairing of workplace IT services and technologies.

    Full Time
    Ref: 36356

    Operational Support Specialist

    Working closely with the operational managers, engineering team and other members of the ICT team and suppliers, you will support the day-to-day operations of the systems and equipment used within the business.

    Full Time
    Ref: 36346

    Apply for Job

    Senior Service Desk Analyst
  • Accepted file types: pdf, doc, docx.
    Allowed file types are PDF, DOC and DOCX. Maximum file size 5mb.
  • By submitting this form, you agree to the Terms of Service and Privacy Policy, including Cookie Use.
  • Email to a Friend

    Share the position of Senior Service Desk Analyst