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  • IT
  • Jersey
  • Part Time
  • Ref: 37990

On-Site Technology Specialist | Part Time | 6 Month Contract

A great part time role at this multinational professional services organisation, providing 2nd line on-site support. 25 hours per week.

Responsibilities will include:

  • Resolving incidents and dealing with service requests associated with end user software
  • Keeping customers informed on progress of their ticket to agreed resolution
  • Documenting all actions, detailing diagnostic and troubleshooting steps
  • Performing asset management activities in accordance with firm policy and processes
  • Assisting with provisioning and deprovisioning processing for new hires and leavers

Experience and skills required:

  • Previous experience in end-user technology support
  • Experience with Windows 10, Microsoft Skype and Outlook
  • Good written and verbal communication skills
  • Ability to prioritise tasks and work to demanding deadlines

If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

We are an equal opportunity employer and value diversity at all times.

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On-Site Technology Specialist | Part Time | 6 Month Contract
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