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    • IT
    • Jersey
    • Part Time
    • Ref: 37990

    On-Site Technology Specialist | Part Time | 6 Month Contract

    A great part time role at this multinational professional services organisation, providing 2nd line on-site support. 25 hours per week.

    Responsibilities will include:

    • Resolving incidents and dealing with service requests associated with end user software
    • Keeping customers informed on progress of their ticket to agreed resolution
    • Documenting all actions, detailing diagnostic and troubleshooting steps
    • Performing asset management activities in accordance with firm policy and processes
    • Assisting with provisioning and deprovisioning processing for new hires and leavers

    Experience and skills required:

    • Previous experience in end-user technology support
    • Experience with Windows 10, Microsoft Skype and Outlook
    • Good written and verbal communication skills
    • Ability to prioritise tasks and work to demanding deadlines

    If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

    We are an equal opportunity employer and value diversity at all times.

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    On-Site Technology Specialist | Part Time | 6 Month Contract
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