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  • IT
  • Jersey
  • Full Time
  • Ref: 38117

IT Support Technician

A leading provider of wealth management software is seeking an experienced individual to be responsible for the ongoing support and maintenance of the internal IT systems and infrastructure.

Responsibilities will include:

  • Providing support in accordance with business requirements, relevant laws and regulations
  • Monitoring and reporting on the effectiveness of current infrastructure
  • Documenting processes and procedures and updating existing documentation, including system and user manuals
  • Developing and continually improving standard operating procedures and best practices
  • Provision of end-user services, including help desk and technical support services, within agreed SLAs

Experience and skills required:

  • Experience with cloud technology
  • Experience with IT governance frameworks, such as ITIL and ISO27000
  • Excellent communication skills

If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

We are an equal opportunity employer and value diversity at all times.

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IT Support Technician
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