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    • IT
    • Jersey
    • Full Time
    • Ref: 36274

    IT Helpdesk Administrator

    An opportunity to develop within a fast moving IT environment, assisting team leaders on a day-to-day basis with 1st line support queries.

    Key responsibilities will include:

    • Helpdesk coordination, incident management and monitoring daily checks
    • Working to IT policies and procedures
    • Producing and maintaining network documentation
    • Installing new/rebuilding existing hardware
    • Providing support in Microsoft Windows, office and various in-house applications

    Skills required:

    • Excellent communication and organisation skills
    • Ability to diagnose, troubleshoot and solve hardware/software faults efficiently
    • Self-motivated and capable of working on own initiative as well as part of the team
    • Commitment to developing IT skills
    • Previous experience and interest in IT is highly desirable

    If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

    We are an equal opportunity employer and value diversity at all times.

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    IT Helpdesk Administrator
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