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Client Due Diligence Manager | Operations

A market leading organisation is seeking a Client Due Diligence Manager to join their team. In this role you will take responsibility for the management of, and technical support to a team of CDD administrators that provide dedicated and professional support to the company’s client-facing administration teams, ensuring the smooth operation of professional and high-quality service.

This is an ambitious and growing global company with a truly diverse workforce that aspire to deliver personalised and high quality solutions to their clients.

Responsibilities will include:

  • Managing the CDD team's workload and providing support, particularly with regards to more complex, demanding and/or high-risk entities by liaising with members of the management team and Directors as appropriate, ensuring a positive and expeditious approach to all work
  • Managing risk exposure by ensuring CDD risk/review procedures are followed at all times and ensuring that high-risk matters receive the appropriate level of attention and monitoring, escalating any issues arising promptly to other members of the management team and Directors as appropriate
  • Taking responsibility for situations where administration team members or management may require assistance in relation to client relationships and attend meetings with clients and other professional advisers
  • Participating in and contributing to management meetings and implementing decisions
  • Taking an active role in recruitment, periodic staff appraisals and managing absence for members of the team based in various jurisdictions
  • Proven supervisory/management experience and the ability to effectively manage and motivate staff
  • Ability to work using own initiative and make decisions within corporate policies

Experience and skills required:

  • Ideally completed a professional/relevant qualification to Professional Level (e.g. ICSA)
  • Ideally a minimum of 8 years or more relevant CDD onboarding experience or funds/trust and company administration experience
  • Possess a comprehensive understanding and technical knowledge of fund/trust structures and a good understanding of local regulatory requirements

If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

We are an equal opportunity employer and value diversity at all times.

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Client Due Diligence Manager | Operations
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