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    Call Centre Agent | 12 Month Contract

    If you have previous customer service experience and enjoy working in a fast-paced environment, we currently have a great opportunity for you to join a busy global technology business, offering a competitive salary.

    Within this role you will:

    • Investigate and resolved fixed line faults
    • Escalate issues to engineers where necessary
    • Ensure a quality customer service is delivered
    • Have the opportunity to develop product knowledge and possible progression

    Key skills and expertise required:

    • Confidence using computer systems
    • Ability to accurately record information
    • Remain calm under pressure
    • Ability to build positive working relationships

    If you’d like more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

    We are an equal opportunity employer and value diversity at all times.

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    Call Centre Agent | 12 Month Contract
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