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    Call Centre Agent

    An exciting new opportunity has arisen for an enthusiastic individual within an established retail store, providing first line customer service support. Full training will be provided.

    Tasks will include:

    • Answering calls and queries from customers
    • Proactively trying to resolve queries within the first call
    • Logging support requests for queries that cannot be resolved within the first call

    What do you need?

    • Excellent communication skills
    • Previous customer service experience and an excellent telephone manner
    • Ability to communicate in a second language would be an advantage, but is not essential

    If you’d like more information about this temporary opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

    We are an equal opportunity employer and value diversity at all times.

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    Call Centre Agent
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