A global banking organisation is currently seeking an enthusiastic individual to temporarily join their team, acting as first point of contact for customers and investigating their queries.
You will deal with a variety of different customers on a daily basis, ensuring no two days will be the same.
This is a fantastic opportunity to gain experience working in a busy and diverse banking environment, both 12 month and 6 month temporary contracts are available.
Responsibilities will include:
Proactively assisting with all customer queries, liaising with internal staff when required
Acting as a point of escalation for customers
Recognising trends in order to reduce delays for customers
Ensuring compliance with all regulatory and operational procedures
Experience and skills required:
Excellent written and verbal communication skills
Team player
Ability to work in a fast-paced environment and adapt to change
Ability to prioritise and manage tasks
If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk
We are an equal opportunity employer and value diversity at all times.