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Posted 23 days ago

A global banking organisation is currently seeking an enthusiastic individual to temporarily join their team, acting as first point of contact for customers and investigating their queries.

You will deal with a variety of different customers on a daily basis, ensuring no two days will be the same.

This is a fantastic opportunity to gain experience working in a busy and diverse banking environment, both 12 month and 6 month temporary contracts are available.

Responsibilities will include:

  • Proactively assisting with all customer queries, liaising with internal staff when required

  • Acting as a point of escalation for customers

  • Recognising trends in order to reduce delays for customers

  • Ensuring compliance with all regulatory and operational procedures

Experience and skills required:

  • Excellent written and verbal communication skills

  • Team player

  • Ability to work in a fast-paced environment and adapt to change

  • Ability to prioritise and manage tasks

If you’d like to find out more information about this opportunity, please call us on 01534 626777 or email

We are an equal opportunity employer and value diversity at all times.